Frequently Asked Questions

Yes. Most modules are self-paced with optional live Q&A. You can learn at your own pace, pause anytime, and resume where you left off.

Yes, for 5+ seats. Contact us for a custom quote and onboarding timeline. You can add or reassign seats as your team grows. morventon.top

We provide a verifiable completion certificate for each course. Share it on your profile or with your organization as proof of learning.

In Catalog, click “Follow” on a course. It appears in Followed for quick access, and you will receive updates on new lessons and Q&A times.

Courses are organized into Beginner, Intermediate, and Advanced levels. No prerequisites are required for Beginner; Intermediate expects basic interviewing familiarity; Advanced targets practitioners applying narrative methods in complex settings.

Most learners finish a core course in 4–8 hours over 1–2 weeks. Advanced programs with practice assignments may take 10–15 hours depending on your pace.

Yes. If you are not satisfied within 7 days of purchase and you have completed less than 25% of the content, you can request a full refund.

We design for keyboard navigation, screen readers, and sufficient contrast. Transcripts and captions are available for all audio and video materials.

Yes. We offer centralized billing, progress reporting, and a guided kickoff for managers. We can align modules to your internal competencies.

You can upgrade or downgrade at any time. Changes prorate to your current billing cycle, and your access updates instantly.

Payments are processed by a certified provider. We do not store full card numbers on our servers.

Reach out via the Support link in the footer during business hours. You can also call +1 437-582-0934 for urgent issues.